01-11-2011 03:58 PM
I have an Hp G56-130sa and the touchpad works fine when i initially turn laptop on.However,if i move the laptop i.e.,lift it up and move around my home, the cursor sticks on the screen and the touchpad only works the cursor across the screen intermittently. The only way i can resolve the cursor sticking is to switch the laptop off at new location and switch it back on again.
This can't be right surely?
01-14-2011 12:55 PM - edited 01-14-2011 12:56 PM
Have you tried downloading the latest drivers for the touchpad?
01-20-2011 12:11 PM
Argh. I've have just bought this laptop and have had EXACTLY the same problem! Half of my mouse pad stops working altogether and the other half does alittle... Also, i tried to download the new driver and got the same message!! :@
Im going to return my laptop on saturday to the store i bought it from and ask for them to look in to it, I'll let you know what i find out!
01-20-2011 04:45 PM
I'm going to do the same.Let me know how you get on.
You must have also gone around looking/surfing to find a solution as i did.I have also e-mailed HP support,their solutions to the problem haven't worked either,if,when i take it to the store i purchased it don't find a solution,i will be changing it!
01-24-2011 03:49 AM
Try to download the updated driver of your touchpad on the hp website.
Go to HP.com
then choose support and drivers
choose donwload driver and softwares
input your product number on the box then click go (without the #aba)
choose your operating system
then under keyboard, mouse, etc
download the touchpad driver
hope this will help you
01-26-2011 02:26 PM
I just did what the previouis guy suggested, and the download actually worked and installed...
Then i put my laptop down to go loo, come back and its broken AGAIN!!
I guess you could try the driver but im just guna ring the TechGuys tomoro and demand they fix this!
Barely had this thing for a week and its useless! :@ I guess its my fault for trusting a good bargain!
01-26-2011 02:39 PM
There is a problem with that package sp49522.exe on 64bit systems, you can use this one instead: ftp://ftp.hp.com/pub/softpaq/sp50501-51000/sp50718
* I am an HP employee. *
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
01-28-2011 08:08 AM
Im having the same problem too. Had this laptop a week or just over. Already taken on eof these back two weeks ago as it wouldnt come back on after turning it off and now the touchpad just stops working and only comes back to life when restarting the laptop. Not good when you are in a poker tournament.lol
Let me know how you get on guys as I have installed things on here now and really dont want to take it back again.
01-28-2011 03:50 PM
I took mine back and got a new one.........And guess what,it has the same problem!
Have downloaded new driver listed above and still no joy.Could it be some sort of built in safety feature that's too sensitive?
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