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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2016 09:37 PM

HP Recommended
Product: Pavilion x360 13-a110dx
Operating System: Microsoft Windows 10 (32-bit)

Hi. Tonight I had a problem with my laptop. It was in sleeping mode, and when I open the lid there were no mouse function and no touch screen function. So the only thing I could do was to press the power button for 3 seconds to turn it off, but it didn't completely, because the screen turn off, but the power button light is blinking just like when it is on sleep mode, and I'm not sure if the hard drive light was on, off or blinking before this, but now is blinking. I press the power button and nothing happen, I press it for 3 seconds and nothing happen. I even did the HDMI connection to another monitor, but both monitors don't show anything, not even recognize that something is connected to the HDMI port in the new monitor. There is no sound, nothing, just the 2 blinking lights. What should I do? Thanks

 

PS: I'm not sure if it's Windows 10 32-bit or 64-bit. It was upgraded from Windows 8

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