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HP Recommended
Microsoft Windows XP

can't get past initial pwd check on HP mini 110 - ser # [Personal Information Removed]

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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Enter   e9lo7uqge9    ( 3rd character is a lower case L )

 

Regards,

 

DP-K

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Windows Insider MVP

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9 REPLIES 9
HP Recommended

@sfinger

 

Please try 3 times then post back halt code or disabled code

 

Regards.

BH
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HP Recommended

the message after 3 tries is:

 

Password check failed

fatal error.....system halted

CMU92856CN

 

that last line is, of course, the serial number for the notebook

HP Recommended

sorry,....i made a tpe on the serial number/error code.  the correct number is:

 

CNU92856CN

HP Recommended

i have posted the message...but no answer???

HP Recommended

Hi,

 

Enter   e9lo7uqge9    ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

that password apparently works...BUT....

 

After entering the pwd i get a messsage that says:

 

BOOTMGR is compressed

Press Ctrl+Alt+Del to restart

 

 

after pressing Ctrl+Alt+Del, the darn thing goes back to asking for a pwd.  

 

Any advice other than i have new boat anchor?

HP Recommended

Hi,

 

You're probably going to need recovery media to reinstall the OS, but I'd run a check on the hard drive first, just to make sure there's no problem there - you can do this as follows.

 

Shut down the notebook.  Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Bios option ( f10 ) and under the Advanced or Diagnostic tab you should find the facility to run test(s) on the Hard Drive.

 

Regarding recovery media, HP won't have the option to order this any longer, but if you're in the US, you could try the 3rd party re-seller on the link below.

 

http://www.computersurgeons.com/default.aspx

 

Regards,

 

DP-K

 

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

i'll try running the diagnostics.  this tiny little thing doesn't have any removable media - a USB port and a  LAN (RJ45?) are the only "entrances" that i see.  what else might i be missing?

HP Recommended

Hi,

 

Unfortunately, unless HP provided recovery media on a usb flash drive, a lot of these machines required a usb optical drive to be connected in order to reload the os from a disc.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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