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Student
Posts: 1
Member Since: ‎02-02-2014
Message 1 of 2 (144 Views)

Mi lap top enciende pero la pantalla se queda en negro

Ayúdenme!. Mi lap top enciende pero la pantalla se queda en negro. Como puedo solucionarlo?
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HP Support Agent
Posts: 8,163
Member Since: ‎09-02-2013
Message 2 of 2 (124 Views)

Re: Mi lap top enciende pero la pantalla se queda en negro

Hi Argelmc,

 

I would be happy to assist if needed in English. Please let me know what is your model number and your current operating system? Here is a link that will help you find your model.


Please let me know.

 

Thanks.

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Mrs.Tenter
I work on behalf of HP
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