Question
Reply
 
Student
Argelmc
Posts: 1
Member Since: ‎02-02-2014
Message 1 of 2 (111 Views)

Mi lap top enciende pero la pantalla se queda en negro

Ayúdenme!. Mi lap top enciende pero la pantalla se queda en negro. Como puedo solucionarlo?
HP Support Agent
Mrstenter
Posts: 5,242
Member Since: ‎09-02-2013
Message 2 of 2 (91 Views)

Re: Mi lap top enciende pero la pantalla se queda en negro

Hi Argelmc,

 

I would be happy to assist if needed in English. Please let me know what is your model number and your current operating system? Here is a link that will help you find your model.


Please let me know.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Mrs.Tenter
I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation