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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-29-2016 09:08 PM

HP Recommended
Product: HP Envy 17
Operating System: Microsoft Windows 8.1 (64-bit)

left hinge broken and screw jammed fan.  Took to repair place and took screw out of fan and glued the hinge and case together at left corner.  Cost $120.  Lasted 1 day without opening and closing laptop.  Obviously, this is a common problem and a manufactures defect by all the complaints.  Does HP have a real solution to fix this?  And, why has not HP addressed this problem in a recall?  Very disappointed in this as this was NOT a cheap computer.  Retired on a low fixed income and cannot afford to replace my computer.

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