• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2017 01:46 PM - edited ‎04-19-2017 01:56 PM

HP Recommended
Product: Probook 6560b
Operating System: Microsoft Windows 10 (64-bit)

After upgrading from Windows 7 to Windows 10 (Pro, 64 bit) my sound won't switch to the speakers attached to my docking station, i.e. my stereo amplifier/receiver. I do get the expected behaviour when I plug the 3.5mm plug directly into the laptop. I never experienced this problem before upgrading to Windows 10.

 

My problem is with the VB044AV docking station, unfortunately I have no other docks to test this with. Other connections in my setup (e.g. USB, DisplayPort and LAN) do still work as they used to.


When I plug an Elitebook 8460p that's still runing Windows 7 into the same dock the music does switch to the speakers attached to the dock.

 

I've recently updated my audio drivers and am running the lastest versions of all of my drivers, according to my device manager.

 

The hardware has been upgraded slightly since it came out of the factory. I'm not sure how this can be relevant, but just to be sure:

 

  • I still have the Intel i5-2540M.
  • HDD has been replaced with a 256GB WD SSD.
  • Optical drive has been removed and replaced with a 750GB HDD.
  • I've added an additional 4GB of RAM (HP spare part from another machine).

My BIOS-version is 68SCE Ver. F.63 (27-05-2016). Which I can/should update, but I'm not expecting it to be the solution to my current problem.

Does anyone have any ideas on how I can solve this? Please feel free to ask for any information that I may have forgotten.

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.