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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-22-2016 01:25 PM - edited ‎11-22-2016 01:48 PM

HP Recommended
Product: EliteBook Revolve G1
Operating System: Microsoft Windows 10 (64-bit)

The laptop doesn't turn on anymore.

When connected to the AC power supply, the charging led blinks forever as if it's charging. Also, the power button light turns on (white) as soon as the laptop gets connected to the power; and then it stays on regardless of what I do.

No other led blinks (keyboard), and no sounds/beeps/fan noise can be heard. Looks completely dead.

I've tried:

1. Replacing the power supply.

2. Hard reset.

3. Removing the memory modules.

4. Turning it on without the battery.

5. Turning it on with the battery but without the AC power.

6. Charging for several hours and running all the above once again.

Still cannot turn the laptop on. Any ideas? Your help is highly appreciated!

 

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