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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-28-2017 06:21 AM

HP Recommended
Product: HP 1011 x2 G1 Power Keyboard
Operating System: Microsoft Windows 10 (64-bit)

I have had this keyboard and tablet combo for under a year and the tablet randomly stops recognizing the keyboard. I found the directions on how to reset the keyboard, but that has not worked this time. Being a tablet, I should still be able to access it, but I cannot because it deletes the stylus and finger drivers so the touch does not work at all. At this point it is basically a laptop screen and that's it. Whenever the tablet is plugged into the keyboard it will charge, but the keyboard still will not work. This is really stressing me out because I have a 10 page essay due Friday on there and I do not have access to it at all. It's my school laptop and I use it for all of my notes and assignments. Thanks for your help

 

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