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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-02-2016 07:59 AM

HP Recommended
Product: HP 15 Touch
Operating System: Microsoft Windows 10 (64-bit)

So Recently I tried cleaning crumbs and stuff from under my keyboard. I removed it which was pretty simple, and used compressed air on it. When i put the keyboard back on some keys stopped working. Primarily my 2,w,s,x keys stopped working(All of these are diagonally from each other). I didnt know what it was. my sisters bf took a look at it and saw a small dent in the keyboard ribbon cable. So i ordered a new keyboard and was super careful with putting it back on. But the same keys dont work! I tried everything i could think of. The keys do not work at all. If it helps my laptop number or whatever u call it is 15-f337 

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