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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-09-2017 05:35 AM

HP Recommended
Product: Elitebook 850 G1
Operating System: Microsoft Windows 10 (64-bit)

Hey,

 

fresh install for Windows 10 64-bit  after obtaining ~3 years used computer (which btw still has 2 days of guarantee left) and my screen randomly goes to black. Everything works as intended (for example movie keeps playing, i can hear it) but I just cant see it.

 

The issues arent driver based - ive tested with older and newest Intel drivers, Ive updated AMD drivers 3 times and the system works flawlessly - only random blackouts now and then.

 

Most of the time it happens 3-5 mins after Ive unplugged the power cord, but its totally totally random. It happens usually 1-2 times a day but sometimes 5 times in 10-12 minutes so I have no idea of how to fix it.

 

It works better when the power cord is plugged in. It have never blacked out when Ive been playing cs:go or WOW for example, only while reading mails, using some browser or watching video with whatever software (vlc, browser, netflix etc).

 

Driving me nuts to try to solve this sort of problem.

 

Also no error logs showing out anything about this cause the computer and system keeps working on the blackout. Moving around the computer or keeping it on table has no effect on this problem, so no need to suggest a "loose cable" or so. 

 

br, Hulaq

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