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Posts: 18
Member Since: ‎10-03-2010
Message 1 of 2 (328 Views)

HP DV6-2170ee keyboard keys not working

[ Edited ]

I have HP DV6-2170ee notebook PC. The 'insert', 'delete', 'home', 'end', 'pgup', 'pgdn' and the 'left/right arrow keys' are not working. Sometimes they work once or twice if I tap them a lot. What could the problem be.
PS : I mostly use external keyboard and I don't use my laptop's keyboard a lot, except when I travel and I don't travel a lot.



HP Support Agent
Posts: 3,544
Member Since: ‎07-30-2014
Message 2 of 2 (294 Views)

Re: HP DV6-2170ee keyboard keys not working

[ Edited ]

Hello wamiq_saifi,

Welcome back to the HP Forums!


I understand you are having some issues with your keyboard buttons not responding.


I would suggest following this document from start to finish: Notebook Keyboard Troubleshooting (Windows 7). It will walk you through common fixes for this kind of issue.


It would help to know which operating system you are using. To see which version of Windows you are using click here: Which Windows operating system am I running?

I look forward to your reply!

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