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Top Student
Posts: 2
Member Since: ‎12-26-2010
Message 1 of 11 (8,116 Views)

HP Pavilion Laptop dv6 Touch Pad Click too hard

Browsing numerous forums on laptop relative to Touch Pad after receiving my own this Christmas. Not only is the Touch Pad sensitivity set way too light as a default, but the left and right click buttons are way too hard.

 

There is no question that HP needs to Recall all of there laptops that use this same touch pad and replace them with a pad that has a lot lighter spring.

 

There is no way my two younger boys or an older person with weak fingers could even use these buttoms.

 

Please assist all who are promoting this recall to convince HP that replacement of these touch pads is necessary if want any kind of customer satisfaction and no loss of product image. I believe they are going to be getting a lot of requests from many wanting to return their laptops with full refunds due to this issue.

 

Cecil

Honor Student
Posts: 4
Member Since: ‎12-26-2010
Message 2 of 11 (8,081 Views)

Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

hi 

try updating your driver from synaptics directly, then go to tapping and assign the zones to right and left click , it will eliminate the need for buttons, oem driver with laptop automatically disables this option for some reason.

Top Student
Posts: 4
Member Since: ‎12-26-2010
Message 3 of 11 (8,023 Views)

Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

I have a new dv6se. i hate the mouse pad.mainly having to use 2 fingers to  scroll. Is there a updated driver that i could get to convert to 1 finger scroll. Which 95% of laptops have these days???

 

The right/left buttons also move the cursor when pressed. buttons are wayyy sensitive.  please help, I hve 2 days left until i can no longer return!!!!

Tutor
Posts: 7
Member Since: ‎02-27-2011
Message 4 of 11 (7,461 Views)

Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

I too feel the same way about the right/left mouse click. Its too hard. Apart from the mouse click, everything else is ok in the laptop. Don't understand what they were thinking while designing this basic feature in the laptop Smiley Mad

When I bought this laptop, i thought the buttons would smoothen with time, but its almost 8 months and there's no change.

I finally called hp support and they said they are going to replace the touchpad.

Honor Student
Posts: 1
Member Since: ‎04-28-2011
Message 5 of 11 (6,767 Views)

Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

I also have a hp dv6. the touch pad is very hard to use. I sent it back to the factory to be repaired, it came back the same. I visited 3 stores and tested all the hp computers with the new cheap touch pad. some worked easy, some worked hard.  the touch pad is a piece of junk.

Honor Student
Posts: 1
Member Since: ‎05-29-2011
Message 6 of 11 (6,414 Views)

Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

I purchased the DV6-3230 in January and frustrated with the higher than normal effort to click.  I contacted support yesterday and they said to return the laptop for service.  The concern I have right now is whether or not this is an identified problem and if they will fix it.  Other laptops in the store seem to be easier to click so I have a bit of hope.

 

 

Top Student
Posts: 7
Member Since: ‎08-10-2011
Message 7 of 11 (5,685 Views)

Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

[ Edited ]

I just sent my laptop in for repair regarding this issue and they returned it to me untouched saying the touchpad is designed that way. They will not help you with your problem. {Content Removed: no legal discussion permitted}

 

Honor Student
Posts: 2
Member Since: ‎01-25-2012
Message 8 of 11 (3,616 Views)

Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

I too wish I could replace the trackpad in my DV6!!!

Honor Student
Posts: 3
Member Since: ‎06-12-2012
Message 9 of 11 (2,704 Views)

Re: HP Pavilion Laptop dv6 Touch Pad Click too hard

ugh!  the mousepad on my laptop is hard to touch Smiley Sad how can i make this mousepad as a soft touch pad? please help?

Tutor
Posts: 13
Member Since: ‎09-11-2012
Message 10 of 11 (154 Views)

Re: HP 15 Laptop (Same issue as with dv6 Touch Pad Click too hard)

[ Edited ]

I have the same problem with my fifth laptop, HP 15. I bought it in February 2015 and have hardly used due to this problem. It is so hard to type on it but just worse to use the click buttons.  I was planning to begin using it, but it really tires me after typing for a  few minutes. I hope I can find a solution in this forum. I have not seen HP's reply as to what can be done; the only thing is that a member sent it for repairs and it was returned untouched since "the laptop is made that way."

HP forum moderator, please have HP answer, it is an important issue.

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