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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-26-2017 01:20 PM

HP Recommended
Product: HP 3630 All in one Printer
Operating System: Linux

Hi- I have just bought a HP All In One Printer today, and spent 3-4hrs trying to get it to work (no good) 

I am using Lubuntu (Linux) system, and have tried about everything I know to make it work-

Tried manually setting it up from Linux software- but it doesnt exactly have my model and recommended a close version (3810) 

Tried installing from cd, but it wouldnt install ?

 Tried vivisting HP site- and although I found the model software thropugh various long winded menu's- HP wouldnt allow me to do wnload, as apparently they couldnt find my model and serial number - (its 3 hrs old)

I have only had the Printer 3hrs- so cant be out of date just yet can it ??

Tried to complain to HP, but when I filled in all the details etc- the submit button at the bottom of page is missing ?? great help

Tried to go direct, and email HP directly ie via a known email address- think I'd have a better chance finding the Pope in a brothel

Surely HP Help should be better than this, its not a very good advertisement for their company, 

 

Any help appreciated, or will have to take back to retailer

Thanks Dave

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