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03-26-2017 01:20 PM
Hi- I have just bought a HP All In One Printer today, and spent 3-4hrs trying to get it to work (no good)
I am using Lubuntu (Linux) system, and have tried about everything I know to make it work-
Tried manually setting it up from Linux software- but it doesnt exactly have my model and recommended a close version (3810)
Tried installing from cd, but it wouldnt install ?
Tried vivisting HP site- and although I found the model software thropugh various long winded menu's- HP wouldnt allow me to do wnload, as apparently they couldnt find my model and serial number - (its 3 hrs old)
I have only had the Printer 3hrs- so cant be out of date just yet can it ??
Tried to complain to HP, but when I filled in all the details etc- the submit button at the bottom of page is missing ?? great help
Tried to go direct, and email HP directly ie via a known email address- think I'd have a better chance finding the Pope in a brothel
Surely HP Help should be better than this, its not a very good advertisement for their company,
Any help appreciated, or will have to take back to retailer
Thanks Dave
