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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2017 10:20 AM

HP Recommended
Product: Probook 4441s
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I had an issue with my integrated graphic card (AMD Radeon). It is broken and now my laptop cannot load into windows, only black screen appear than white screen appear and it loop there until I switch off my laptop . I try to enter the safe mode but it cannot load and do the same thing like I boot normally. Before this I disable the graphic card and my laptop work properly until my laptop update automatically  and enable my graphic card again, than this problem occur. I just want to know that can I disable my graphic card withou entering windows normally or in safe mode? Can I disable my graphic card in BIOS system? Or can you suggest any solution that can disable graphic card without entering windows?

 

I hope you can hep me. Thank You.

 

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