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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-26-2016 04:51 PM

HP Recommended
Product: Envy Notebook 13-d053sa
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

In the last two days my laptop's battery has started getting really hot really quickly whether it is plugged in or not. The battery life has also dropped off by over an hour in the last two days. I know batteries degrade over time but the laptop isn't a year old and I can't believe it should get this hot, or lose it's charge lie this, so quickly.

 

Any ideas what's causing it?

 

Thanks

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