Laptop Fan Running and Draining Battery

MrAllanson · ‎09-07-2016

I am running Windows 10 on a HP Pavilion. I went into Task Manager and the CPU and Disk Usage is less than 5%. Also when I go to the Power options, all it shows is Shut Down and Restart; Sleep is missing, which it seems to do when the fan runs like it does. I can't tell if the laptop is dusty or if something's downloading in the background that I can't find or if there's another issue.

erico · ‎09-07-2016

Which version of Windows 10 is it?

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MrAllanson · ‎09-07-2016

It's Windows 10 Home Edition, HP Pavilion 17 Notebook PC.

erico · ‎09-08-2016

How about identifying your HP Pavilion notebook with a complete product name and number?

- see This HP web document if you don't how to locate the model number and\or product number.

Did your notebook happen to have a recent BIOS update?

Check in the BIOS power section to ensure that Fan always on is disabled.

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MrAllanson · ‎09-09-2016

Product Name: HP Pavilion 17 Notebook PC

Product Number: E0J75UA#ABA

As far as I know, I have not had a BIOS update. I don't know where to look to disable the Fan Always On function.

Right now, the computer has been quiet. I restarted the computer and the fan noise stopped and the Sleep option has come back. I don't know how long that will last.

erico · ‎09-09-2016

In Windows 10:

Settings--> Update & Security --> Below the Update status heading you will see a hyperlink that says Update history. Click on it and you will see which updates have occurred.

In the BIOS:

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MrAllanson · ‎12-27-2016

It is actually a problem with the video card or driver. The problem only happens when I go to a page that has video embedded in it. The problem is that when I go to the manufacturer website and download an updated program / driver, Screen Select (or whatever it's called) says not to run the program. So I haven't updated the program / driver yet even though a scan of the program says it's all right.

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