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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-25-2016 11:56 AM

HP Recommended
Product: HP ZBook 15
Operating System: Microsoft Windows 7 (64-bit)

Have a realitivly new Zbook 15 that won't power on. The owner was operating it then went to plug it in to charge and the computer shutdown and has been unable to start up, no lights are on.

 

Specs:

8Gb RAM

Windows 7

i7

500Gb HDD

 

Have tried the following and nothing happens:

 

-Tried multiple power outlets

-Removed Battery,  and tried to start up with just  Adapter

-Multiple adapters

-Multiple batteries

-Removed/reseated RAM

-Held power for 30 seconds with battery/adapter removed

 

I am at a loss and i'm open for suggestions.

 

At this point it seems like the board is fried or the AC port is toast. 

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