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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2017 02:16 PM

HP Recommended

@mee_anders

 

I have the same problem and I'm extremely disappointed in HP's lack of support. I've tried and tried to convince them to take responsibility for this issue but they won't.

 

I'm guessing you saw the thread "HP - Spectre x360 power problem" - I'm actually wondering if some of us who were told we need to replace our motherboard actually have a defect part that you mentioned. If only they would help us figure it out without charging $500....

2 REPLIES 2

‎04-26-2017 03:55 PM

HP Recommended

@nire01  Agree. Very disappointed in quality of laptop and HP support on this issue. It looks like the new Spectre laptop has a different power port, so this may resolve the issue. But I will not be buying another HP laptop and will tell my friends not to also. 

‎05-20-2017 12:54 PM

HP Recommended

These guys fixed my power charging port on my HP Spectre x360. My computer was out of warranty and HP wanted $600+ just to look at it.

 

These guys fixed for $100 including the new power port.  Turnaround was very quick. Highly recommend 

 

http://powerjackrepair.org/

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