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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-30-2016 12:59 AM

HP Recommended
Product: Pavilion 15-p239
Operating System: Microsoft Windows 10 (64-bit)

Hi there

 

I have a HP Pavilion 15 p239sa laptop, bought last year with Windows 10 pre-installed

 

Ive never needed to use the built-in SD card reader until yesterday, and its not working.

 

The computer plays the 'new thing connected' noise when I insert an SD card, but it doenst appear as a drive in This PC, and it doesnt appear in Disk Management.

 

In Device Manager, Ive updated  the Microsoft Storage Spaces Controller. No joy

 

Ive tried installing various versions of the Realtek driver, including the one from the HP website. No joy.

 

Ive tried different SD cards - sometimes it plays the 'new thing connected' sound but the disk doesnt appear, sometimes it does nothing at all.

 

Its basically like the Card Reader doesnt exist. according to my laptop.

 

What do I do now? Any ideas will be greatly appreciated

 

 

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