• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-02-2016 10:29 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi im using a HP elitebook 8440p and the wrong battery is constantly detected. I only have 1 battery for this system but for some reason windows insists that Battery 1 is not present ad Battery 2 is. This leads to the battery not charging for some reason so I have to keep the notebook plugged in all the time. I tried a hard reset unplugging the battery and AC and putting it back in and everything and it worked, for a time. Unfortunatley though that seems to have been a temporary fix. Anything more permanent out there?

 

Thanks 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.