• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Zbook 15 G2
Microsoft Windows 10 (64-bit)

Hello,

 

I'm using ZBook 15 G2 with HSTNN-I11X dock with 200W adapter and try to connect 4K UHD display with DisplayPort. Connecting it dirrectly to laptop will work fine. Trough dock, I sometimes get the monotor working with 1080 resolution only (UHD monitor) and then it has short horistonal lines running accross the screen. I tried the same dock with 8570W and got the same result with the display only going up to 1080. Connecting the cable straight to the laptop DisplayPort and not using the dock will go to UHD resolution

 

Can someone confirm that the newer A7E34AA dock will support UHD resolution over DisplayPort?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.