05-13-2013 09:34 AM
Hello I am having trouble with a driver for my HP Pavilion G7-2251dx
The video feed doesn't work.
The Hardware ID's are
I have Windows 7 installed. My notebook came with Windows 8 by default but I downgraded and installed every other driver necessary except the one for this component.
Could you guys help me find the latest driver?
05-13-2013 09:39 AM
The CyberLink software available in the web support portal for your notebook is also compatible with Windows 7.
Download it and install it to see if it is what you need to return that fuinction to your notebook.
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****I am a volunteer, I don't work for HP****
Microsoft MVP - Microsoft Windows Expert - Consumer
12-02-2013 03:01 AM
I had the same problem before in 2012. I used the HP Recovery Manager software to restore the driver on the Windows 7 OS.
This is found (if you still have it) by searching in Windows 7 for it by name. It is stored on the factory recovery partition and the "one and only" recovery disk you may have made of the HP recovery software (Not nice of HP... just saying...)
In the HP Recovery Manager Home, My Computer, Go to the Drivers and Application ReInstall section.
Look for the driver named: "HP Webcam."
Just select the one item (notice: to find it scroll way down the list.) and then click Install.
Follow any instructions and reboot.
That was the only place I could find the driver, and it worked for me.
12-03-2013 12:45 PM
Thank you for your query. I will be elated to assist you!
I have gathered you are running Windows 7, and want the webcam software and drivers. I am providing you a link to 'Webcam Troubleshooting (Windows 7) click here. This should provide you with the necessary steps to re install your webcam driver.
12-08-2013 10:06 AM
Yeah, I've already gone through those steps, without success. Looks like this might just be another instance of poor build quality of HP notebooks.
12-10-2013 11:50 AM
I hope you had a good weekend.
I regret that you are still experiencing an issue with the webcam. The drivers are in the software. I am sending you a link to Testing a Webcam With MediaSmart in Windows 7 click here. For your perusal I am sending you, Using HP MediaSmart Software Webcam Feature click here.