06-03-2009 04:09 PM
I just purchased a new 15.4" Pavilion laptop (DV5-1235dx) and cannot get the Print Screen function to work. I've tried everything. One source tells me to hit ALT and PRTSC at the same time. Another HP help suggestion says to hit the FN and PRTSC keys. I get no copy/paste function whatsoever. I also tried the shift key and PRTSC and it was no dice on that either. On my laptop...the PRTSC and INSERT key share the same key.
A routine function like this should not be this difficult.
Anybody out there got a suggestion or two about what to try. HP Support has been, frankly, awful.
06-04-2009 09:39 AM
Have you tried the old standard.. hold the .CTRL key and tap the Prt Screen key once. To paste your Screenie into a graphics program or wordpad use CTRL +V
Those other combinations you mentioned I have frankly never even heard of. I have used CTRL+PrtScreen since Windows 98 and it still works in Windows7 with my laptop and desktop PCs.
Please click "Accept as Solution" if you feel that my post solved your issue.
2015 Microsoft MVP - Windows Experience
06-05-2009 02:33 AM
10-21-2011 11:59 AM
Anyone out there have a solution to this peoblem? I have the same exact computer/model. I AM confirming that there is an issue with this function and have yet to find a solution.
At present, the only recourse I have found is to download a free software program, which allows me to do a screen shot, but this should not be this difficult.
If anyone comes up with a solution, please, I would like to know.
10-22-2011 12:19 PM - edited 10-22-2011 12:24 PM
Below find two possible answers to your issue on Print Screen. I hope one or both of these help.
1. Print Screen
Which keys one uses to get a screen print does depend on the OS (eg. Vista or Windows 7) and the keyboard hardware.
Example: HDX 18T requires a simple keystroke (PrtScn) for the Active Window and Alt - PrtScn for the Entire Window.
In the Help file for same is noted the following. See Below.
It is somewhat rude that it's not the same for everyone - it is not unknown to be the case.
Open your help files and look up "print screen" - ask if you need assistance to get to "Help".
Below find a link to the manuals that I believe are for your laptop / Notebook. Your answser may be there if you cannot find it on your system's own help files.
Help file from an HDX 18T:
Windows 7 has a "snip" command that one can use to grab any bit of the screen and make it into a .png file. It's quick, easy, and fast. Additionally, simple annotations can be added with a "pen" of different colors (circles, and such) to mark the picture as desired. Brilliant!. Vista may have this command as well.
Print the .png file if you need it on paper, embed it in Word, email, whatever...
Help file on Snip (shown as a "snip png file):
07-23-2012 01:38 PM
It took me some time to figure this out ... use ctrl + prnt scrn you won't get any sort of notification that it has captured the image but if you open Paint or whichever program you're using and then crtl + v it does paste the captured screen.