Print Screen Function Doesn't Work (7813 Views)
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Student
Ivanho4
Posts: 1
Registered: ‎06-03-2009
Message 1 of 8 (7,813 Views)

Print Screen Function Doesn't Work

I just purchased a new 15.4" Pavilion laptop (DV5-1235dx) and cannot get the Print Screen function to work.  I've tried everything.  One source tells me to hit ALT and PRTSC at the same time.  Another HP help suggestion says to hit the FN and PRTSC keys.  I get no copy/paste function whatsoever.  I also tried the shift key and PRTSC and it was no dice on that either.  On my laptop...the PRTSC and INSERT key share the same key. 

 

A routine function like this should not be this difficult.

 

Anybody out there got a suggestion or two about what to try. HP Support has been, frankly, awful. :robotmad:

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erico
Posts: 23,309
Registered: ‎01-07-2009
Message 2 of 8 (7,791 Views)

Re: Print Screen Function Doesn't Work

Have you tried the old standard.. hold the .CTRL key and tap  the Prt Screen key once. To paste your Screenie into a graphics program or wordpad  use CTRL +V

 

Those other combinations you mentioned I have frankly never even  heard of. I have used CTRL+PrtScreen since Windows 98 and it still works in Windows7 with my laptop and desktop PCs.

 



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Intern
itisilol
Posts: 44
Registered: ‎05-14-2009
Message 3 of 8 (7,774 Views)

Re: Print Screen Function Doesn't Work

did you try control+ P ...
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erico
Posts: 23,309
Registered: ‎01-07-2009
Message 4 of 8 (7,765 Views)

Re: Print Screen Function Doesn't Work

CTRL+P tells the OS to print a document.

itisilol wrote:
did you try control+ P ...

 



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****Please mark Accept As Solution if my suggestion resolves the issue you were having****
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Microsoft MVP - Microsoft Windows Expert - Consumer

Student
Caren_4u2
Posts: 1
Registered: ‎10-21-2011
Message 5 of 8 (6,414 Views)

Re: Print Screen Function Doesn't Work

Anyone out there have a solution to this peoblem? I have the same exact computer/model. I AM confirming that there is an issue with this function and have yet to find a solution.

 

At present, the only recourse I have found is to download a free software program, which allows me to do a screen shot, but this should not be this difficult.

 

If anyone comes up with a solution, please, I would like to know.

Associate Dean
Dragon-Fur
Posts: 5,943
Registered: ‎04-14-2009
Message 6 of 8 (6,407 Views)

Re: Print Screen Function Doesn't Work

[ Edited ]

Below find two possible answers to your issue on Print Screen.  I hope one or both of these help.

 

1. Print Screen

2. Snip

 

Print Screen:

Which keys one uses to get a screen print does depend on the OS (eg. Vista or Windows 7) and the keyboard hardware.

 

Example:  HDX 18T requires a simple keystroke (PrtScn)  for the Active Window and Alt - PrtScn for the Entire Window.

In the Help file for same is noted the following.  See Below.

 

It is somewhat rude that it's not the same for everyone - it is not unknown to be the case.

 

Open your help files and look up "print screen" - ask if you need assistance to get to "Help".

 

Below find a link to the manuals that I believe are for your laptop / Notebook.  Your answser may be there if you cannot find it on your system's own help files.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en...

 

 

Help file from an HDX 18T:

Print_Screen.PNG

 

Snip:

Windows 7 has a "snip" command that one can use to grab any bit of the screen and make it into a .png file.  It's quick, easy, and fast.  Additionally, simple annotations can be added with a "pen" of different colors (circles, and such) to mark the picture as desired.  Brilliant!.  Vista may have this command as well.

 

Print the .png file if you need it on paper, embed it in Word, email, whatever...

 

Help file on Snip (shown as a "snip png file):

snip_command.PNG

 

Good Luck!

 

 

Kind Regards,
Dragon-Fur
Student
Punkibrew
Posts: 1
Registered: ‎07-23-2012
Message 7 of 8 (5,313 Views)

Re: Print Screen Function Doesn't Work

It took me some time to figure this out ... use ctrl + prnt scrn you won't get any sort of notification that it has captured the image but if you open Paint or  whichever program you're using and then crtl + v it does paste the captured screen.

Student
SallieBlack
Posts: 1
Registered: ‎10-30-2013
Message 8 of 8 (1,116 Views)

Re: Print Screen Function Doesn't Work

KUDOS!!! 

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