USB-IF xHCI USB Host Controller (65326 Views)
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Top Student
elbaiar
Posts: 4
Registered: ‎01-04-2013
Message 1 of 69 (65,326 Views)
Accepted Solution

USB-IF xHCI USB Host Controller

Hi,

 

I found the USB-IF xHCI USB Host Controller in device manager not compatibale and the error is (This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)).

The operating system is Windows 8.

Please need yor support to work this device properly.USB.jpg

 

Dean
Huffer
Posts: 9,203
Registered: ‎11-12-2008
Message 2 of 69 (65,269 Views)

Re: USB-IF xHCI USB Host Controller

That is the USB 3.0 Host Controller. A lot of folks are having trouble with USB 3.0 in Windows 8. You must have a fairly recent laptop but to help much more I need to know your model number and also it would not hurt to go into the advanced properties of the offending device and give us the hardware id string so we can see what type of USB 3.0 controller you have.

Top Student
CoasterJim
Posts: 2
Registered: ‎01-04-2013
Message 3 of 69 (65,269 Views)

Re: USB-IF xHCI USB Host Controller

I'm having the same problem with my brand new DV7T 7200 Quad. In BOTH Windows 7 and Windows 8. This seems to be somethign added by the Intel WiDi software. I've tried everything (installing all drivers, new USB3 drivers, etc) and nothing works. I ended up "uninstalling" the device and it hasn't shown up again. I would like to get it resolved though because my HP Recovery DVDs do not work. They fail at the end of the recovery with an error regarding USB yellow triangle. I suspect this is the reason. So my recovery discs are useless.

Top Student
elbaiar
Posts: 4
Registered: ‎01-04-2013
Message 4 of 69 (65,438 Views)

Re: USB-IF xHCI USB Host Controller

Hi Huffer,

 

My Laptop is HP ENVY DV6 7295EX

 

Product number: C5U00EA#A2N

 

OS is Windows 8 Single Language 64-bit

 

Hardware id:

 

root\usbpalbus

 

Thanks for your cooperation.

 

Elbaiar

Top Student
CoasterJim
Posts: 2
Registered: ‎01-04-2013
Message 5 of 69 (65,194 Views)

Re: USB-IF xHCI USB Host Controller

I want you to know I resolved this problem on my DV7T 7200. I downloaded the latest WiDi drivers from Intel:

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22016&ProdId=3227&lang=eng

 

These seem to be newer than the ones HP provides. I installed ALL other drivers first (display, chipset, etc) and then I installed the WiDi software (link above). The USB-IF xHCI USB Host Controller was recognized just fine. No more unkown devices.

 

Hope this helps.

 

Jim

Top Student
elbaiar
Posts: 4
Registered: ‎01-04-2013
Message 6 of 69 (65,174 Views)

Re: USB-IF xHCI USB Host Controller

[ Edited ]

Hi Jim,

 

I have installed your recommened driver and now the device is working properly.

 

Thanks all for your cooperations.

 

Elbaiar

Honor Student
samusaib
Posts: 2
Registered: ‎01-12-2013
Message 7 of 69 (64,531 Views)

Re: USB-IF xHCI USB Host Controller

HI Huffer,

I'm having the same problem. My laptop HP ENVY dv7

Product number B6B77AV

Windows 8 64 bit

Top Student
elbaiar
Posts: 4
Registered: ‎01-04-2013
Message 8 of 69 (64,514 Views)

Re: USB-IF xHCI USB Host Controller

Hi,

 

Try to update the driver from the below link:

 

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22016&ProdId=3227&lang=eng

 

Thanks,

Student
Stenson2005
Posts: 1
Registered: ‎01-14-2013
Message 9 of 69 (64,340 Views)

Re: USB-IF xHCI USB Host Controller

I'm having the same problem with:

Product name: HP Spectre XT Ultrabook PC

Product number: B8C21AV

 

Tutor
magerb
Posts: 19
Registered: ‎11-20-2012
Message 10 of 69 (64,248 Views)

Re: USB-IF xHCI USB Host Controller

I have the same issue. It started when I inserted a USB 3.0 flash drive. It did not show up when I used my 2.0 flash drive, it only started when I inserted the 3.0 device and has not gone away since. I have a Spectre XT Touchsmart 15t-4000.

 

Michael

 

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