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HP Pavilion DV9700 randomly shutsdown (180 Views)
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TheKraftyone Honor Student
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TheKraftyone
Posts: 5
Registered: ‎06-13-2012
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HP Pavilion DV9700 randomly shutsdown

‎06-13-2012 12:28 PM

I've been trying to reinstall Windows XP on this laptop and it gets to format ntfs and it gets to like 6% then it shuts down. It doesn't reboot, just shuts down, If i try to repair it, it shuts down as well. Kinda in a pickle here

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Dean Dean
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Daniel_Potyrala
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Registered: ‎01-31-2009
Message 2 of 6 (175 Views)
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Re: HP Pavilion DV9700 randomly shutsdown

‎06-13-2012 02:24 PM

Hi,

It looks that you have problem with overheating.

Clean the vents with compressed air.  


          Resource:

          Reducing Heat and Fan Noise by Cleaning Air Vents

 

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  Microsoft MVP Windows Expert - Consumer
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TheKraftyone Honor Student
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TheKraftyone
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Registered: ‎06-13-2012
Message 3 of 6 (165 Views)
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Re: HP Pavilion DV9700 randomly shutsdown

‎06-14-2012 08:35 AM

I have already done this and infact i went out and bought an external fan for the laptop and the inside temp is below a normal computer, It is quite cool. So not quite sure what it would be, if its not a heating issue. I also just replaced the motherboard

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Dean Dean
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Daniel_Potyrala
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Registered: ‎01-31-2009
Message 4 of 6 (164 Views)
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Re: HP Pavilion DV9700 randomly shutsdown

‎06-14-2012 11:06 AM

Please test RAM and HDD.
In the link below you will find all details how you may do this:
How to test RAM and HDD (Hard Drive).

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

  Microsoft MVP Windows Expert - Consumer
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TheKraftyone Honor Student
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TheKraftyone
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Message 5 of 6 (145 Views)
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Re: HP Pavilion DV9700 randomly shutsdown

‎06-15-2012 10:52 AM

It can not even complete a scan of HD or RAM before it just randomly shuts off

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Dean Dean
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Daniel_Potyrala
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Registered: ‎01-31-2009
Message 6 of 6 (135 Views)
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Re: HP Pavilion DV9700 randomly shutsdown

‎06-16-2012 04:01 AM

It looks then GPU is faulty. It is a common issue with this models.

Usually reflowing GPU (graphic chip) solves this kind of problem.

Many informations about this solution you may find here.

I recommend you especially post number 9 which is written by CherylG.

 

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

 

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