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Honor Student
marielucero
Posts: 2
Member Since: ‎09-25-2010
Message 1 of 14 (5,887 Views)

blue screen crash dumps everyday

Mini 311-1037NR

Windows7

32bit

crashes everyday

USB Bug Code

OS versions6.12.7600.2.0.07683

Local ID:1033

BCCode:fe

BCP1:00000008

BCP2:00000004

BCP3:86ABC5D4

BCP4:0000000

Product768_1

Please Help

 

 

Intern
vdl68
Posts: 52
Member Since: ‎11-03-2009
Message 2 of 14 (5,878 Views)

Re: blue screen crash dumps everyday

It could be anything. What did you do prior to having the BSoD? Did you install any program or install any driver? Most of the time it's a driver that cause the BSoD or the kernel it self. Try to restore prior to the start of the BSoD.

Provost
Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 3 of 14 (5,872 Views)

Re: blue screen crash dumps everyday

Hi,
Go to:

C:\WINDOWS\Minidump

and compress all files from there into one file with 7zip(free) or WinRar.
Upload this file on any server (example: MediaFire) and in your next reply paste link to it.
This way we will try to find out what is causing this BSOD issue.

Resource:
How to compress and upload Minidump files.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Honor Student
marielucero
Posts: 2
Member Since: ‎09-25-2010
Message 4 of 14 (5,846 Views)

Re: blue screen crash dumps everyday

I only installed 3 programs after pc crashes. I will have to restore to a

point when I purchased pc in Feb 2010.

Thanks.

Student
mattljduffey
Posts: 1
Member Since: ‎09-28-2010
Message 5 of 14 (5,797 Views)

Re: blue screen crash dumps everyday

Hi,

 

I've been having the same problem with my Compaq CQ61-401SA. Only had it for a month and its done the blue screen/crash dump thing 6 times.

 

I've uploaded the minidump files here:

http://www.yousendit.com/download/WTNKOGNTd0lveE5jR0E9PQ

 

Please can you have a look and see what the problem is?

Every time I try and contact technical support, I get passed around and the service is terrible. Absolutely awful.

 

I appreciate your help on this one.

 

Thanks,

Matt

Intern
Nickyton81
Posts: 25
Member Since: ‎11-18-2008
Message 6 of 14 (5,549 Views)

Re: blue screen crash dumps everyday

i have cq40-551tu. it was vista 32bit and i kept getting a blue screen memory dump when im surfing the net using IE or play arcade games. i tried to reinstall the vista. still has the same problem. brought my laptop to service center. they said that they performed hard disk check and memory check and they cannot find any problem in it. they advised me to upgrade to windows 7. i did. a week after while im surfing the net using IE8 and google chrome at the same time with around 3 tabs on IE8 and 4 tabs on google chrome the blue screen appeared again. I did downloaded all the driver update for windows 7 and update from microsoft. what is wrong with my laptop? 

Provost
Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 7 of 14 (5,515 Views)

Re: blue screen crash dumps everyday

@Nickyton81

 

Hi,
Go to:

C:\WINDOWS\Minidump

and compress all files from there into one file with 7zip(free) or WinRar.
Upload this file on any server (example: MediaFire) and in your next reply paste link to it.
This way we will try to find out what is causing this BSOD issue.

Resource:
How to compress and upload Minidump files.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Student
beachdj4u
Posts: 1
Member Since: ‎02-07-2011
Message 8 of 14 (5,458 Views)

Re: blue screen crash dumps everyday

I've had my computer dv4 since March of 09.  Great computer.  Until this past year.  It runs Vista and I've not been able to completely update my software for Vista for about 11 months.  Says there is a failure.  For the past 35 days the screen comes up blue with "memory dump" taking place.  This has happened quite a bit.  On the internet, burning a CD and DVD and just plain moving the computer.  Have tried everything, and the computer says there is no internal problems.  Now tonight, there was no blue memory dump however, the screen faded to black and the power shut down and it won't come back on.  When I press the power button, the three little lights in very front of the computer blink, but nothing comes back on.  What is happening, and can anyone help me!!??  I need this for school.  

Student
Jerron123
Posts: 1
Member Since: ‎12-03-2011
Message 9 of 14 (5,012 Views)

Re: blue screen crash dumps everyday

Has anyone found a solution to this?  I am having the same problem.

Provost
Daniel_Potyrala
Posts: 10,921
Member Since: ‎01-31-2009
Message 10 of 14 (4,990 Views)

Re: blue screen crash dumps everyday

@Jerron123

 

Hi,
Check the link below:
Blue Screen (BSOD) showed up? Check this topic.

 

** Say thanks by clicking the "Thumb up" icon which is on the left. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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