• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-21-2017 03:53 AM

HP Recommended
Product: Pavilion Notebook P5P36EA#ABT
Operating System: Microsoft Windows 10 (64-bit)

My computer is loading slow. It is slow on startup, although I disabled cloud applications such as google drive and dropbox. It takes a long time to even load the file explorer. When I load Task Manager it show that disk usage is on 100%.

 Even after I've done the factory restore it said it couldn't delete all files.

2 REPLIES 2

‎04-21-2017 05:16 AM

HP Recommended

Tap F2 as you power up and find the diagnostics. Run the full tests on the hard drive and memory and please report back with results. 

‎04-23-2017 09:10 AM

HP Recommended

Ok i've done as you said. It says everything has passed. Should I load a picture too?

 

Thanks.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.