• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-18-2017 02:34 PM

HP Recommended
Product: HP envy
Operating System: Microsoft Windows 10 (64-bit)

May halt code is 67371036

 

Can u helpe please for adminpassword

5 REPLIES 5

‎04-18-2017 02:39 PM

HP Recommended

Hi,

 

Enter  78059018

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-18-2017 02:44 PM

HP Recommended
İt does not work

İts written like that exactly
Sistem disabled
[İ 67371036]

İ have no idea what to do


Was this reply helpful? Yes No

‎04-18-2017 02:53 PM

HP Recommended

Hi,

 

Can you post back with the full Model No. and Product No. of your Envy notebook - see Here for a guide on locating this information.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-18-2017 02:57 PM

HP Recommended
Model no 15-ba027nt
Product X7J01EA#AB8
Serial CND62186CF
Was this reply helpful? Yes No

‎04-18-2017 03:06 PM

HP Recommended

Hi,

 

There are a couple of options.

 

1.  You can contact HP starting on the link below and request an unlock code.

 

http://welcome.hp.com/country/w1/en/contact_us.html

 

2.  Remove the rtc cell - see Page 53 of your Maintenance & Service Guide - then hold down the power button for 60 seconds before re-inserting the rtc.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.