Administrative bios password

[Patience202]

Hello, i bought an hp elitebook 8440p from an auction a few months back, unfortunately when they formatted it, it had an administrative bios password, so I cannot install any operating system in it, please help

[GPU-2]

HI

If you have tried to enter a random password three times and it does not give you a code, this is difficult, contact HP and give the data to see what they can do.

Regards.

[GBL84]

Hello  Patience202,

Please contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 http://welcome.hp.com/country/w1/en/contact_us.html

When talking to the HP rep ask them to escalate your service request.

Or download these files.

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

Insert clean USB flash drive.

Then run USB Image tool.

Choose the flash drive then click on RESTORE.

After restore remove flash drive.

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

At C:\OUTPUT   type CD.. “Then hit enter”

Type HPBR   “Then hit enter”

First thing is to save your settings.

Select #3 re-program.

Press “S” to save system information.

Type HPBR and hit enter.

Since your model is not listed select “SHOTGUN.”

After reboot repeat “SHOTGUN” a second time.

If you cannot boot from USB flash drive use the Image tool to build a HDD.

Then use the drive to boot the program on the locked laptop.

Hope this helps, for any further queries reply to the post and feel free to join us again

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Thank You,

GBL84

I am not an HP Employee