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- Administrator password or power on password HP Pavilion dv-5

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05-06-2017 02:21 AM
Hi,
At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-07-2017 12:58 PM
Greetings @Killerpierce1,
Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand the computer is asking to "power on password" and you need assistance with the same,
You would have to contact HP phone support for a hardware service as the motherboard may require a tattoo/Bios Flash.
And I Hope you have a good day, Ahead.
Chimney_83
I am an HP Employee
