After Recovery with USB, get BootMGR is missing

[DanO1959]

We purchased a Recovery USB for my Pavilion dv6 notebook.  But after going throught the full recovery process, removing the USB and restarting, we get the message "BOOTMGR is missing".

The process appears to go smoothly:

• Booting the Recovery Manager from the USB
• Reformatting the Windows partiton of the hard drive
• Copyting files required to restore the hard drive
• Restoring files to the hard drive

Then there is an error message: "Windows cannot fine 'F:\SYstem.sav\Util\RStone.exe'. Make  sure you typed the name correctly and try again.   Pressing OK then proceeds to the next window.

A this point, I remove the USB and press "Continue"

It "appears to reboot" and reports that the recovery is complete (and that I will need to perform addition steps).

Press continue to reboot.

At this point I get the "BOOTMGR is missing message.

A test of the Hard Disk reports no problems

Notebook Model: HP Pavilion dv6 Notebook PC

USB-WINDOWS 7 64-BIT Recovery Kit, Part #658862-001

[The_Fossette]

Hi @DanO1959

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are having issues completing the recovery using the USB recovery media.

I’d love to help!

As you have mentioned that you are getting F:\SYstem.sav\Util\RStone.exe' error, I recommend you to contact phone support and they will assist you in this regard.

Follow below steps to contact phone support.

Step 1. Open link:  www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click on HP contact options - click on Get phone number

You have a great day!

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

Take care.

Cheers!