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‎05-10-2017 11:08 AM

HP Recommended

Annoying pop up: keeps appearing after 4 minutes.

I have tried removing the app, but it won't uninstall!

 

Any further ideas?

My lap top was taken back to it roots and i had to reinstall the printer. Since then it say's  " I'm ready to go"!

1 REPLY 1

‎05-12-2017 01:27 PM

HP Recommended

 

@Richodr

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand there's an annoying pop up every 5 mins,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Which operating system are you using with the computer?

When was the last time it worked without the issues?

 

To understand this better, is there any way you can reply back with a picture of the screen you have this message on?

Eagerly awaiting your response to help further

 

Keep me posted for further assistance 😉

Riddle_Decipher
I am an HP Employee


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