Automatic browser open and home page changes

[Deb_87]

Automatic internet explorer open, Unable to Net connecting with laptop, homppage changes automatically , shortcart create on desktop automatically

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[DavidSMP]

Hi @Deb_87,

Good Day!! Thanks for taking an interest in the HP Support Forums! I understand that you require assistance regarding Internet explorer opening automatically and creating shortcuts on the desktop on its own.  It will be a delight to assist you. 🙂

Spectacular understanding and commendable description of the issue before posting. Kudos to you on that score. 🙂  You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. 🙂

For better clarity and to assist you better I would require more information regarding this.

• When does IE open? Is it random?
• Have you run a virus and spyware scan?
• Does it happen on a different browser like Google Chrome or Firefox?
• Did you make any software changes run updates on the computer?

Please reply with more information for me to assist you better.

Hope this helps.   I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll always be there to assist you always. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

  this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂 

Take care now and have a splendid week ahead. 🙂