Base21.swm copy file fails

[Tsborgman]

File Copy Fails

From E:\PRELOAD\BASE21.swm

To Z:\RM\IMAGE\BASE.21.swm

Process freezed at 60%

What to do now ???

I am almost thru disc 2 of 3 and there is none operating system on the laptop anymore.

[Chimney_83]

Greetings @Tsborgman, 

Welcome to HP Forums and Thanks for the post. 

I understand that you are facing an issue performing recovery on your computer. Happy to help. 

Have you run a system test on the computer?

Have you changed any component on the computer?

Which operating system are you trying to install?

Was the recovery kit created on the same computer or did you order one?

Request you provide the requested information for better assistance. 

Recommend you to run an extensive system test on the computer. Click here.

If the test fails, please contact our phone support for the service options. 

If the test passes, recommend you to boot the computer to BIOS, reset the BIOS to defaults. 

Check the system date and time and try to perform the recovery again. 

Also, refer to this HP Forums post where recovery failed due to failed HDD. 

For assistance in performing recovery please refer to this article. 

Let me know if this helped. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.