Battery Draining when Computer is Shut Down

[notsoperfect142]

I had previously posted saying that my battery was draining while shut down. It was suggested that I manually change a setting on the computer to cease the quick start up because that was what was doing it. I did this and the battery still drains while the computer is shut down. I haven't used it in about a week and the battery was completely dead when I tried to turn it on. I have never had a laptop do this and I don't think it should either. Any other ideas before I call HP?

[Jeet_singh]

Hi @notsoperfect142,

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand the laptop's battery is discharging while it's in a shutdown state and you need assistance in resolving this concern,

I have a few suggestions for you,

You will need to Understand Lithium-Ion and Smart Battery Technology: Click here for details

Resetting the ACPI battery driver may take care of this. There will be a hard reset mixed in as well, so the two methods combined typically help a lot with battery issues.

1. Go to Start, search for Device Manager, and open this result.

2. Expand batteries.

3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.

4. Shut down the computer.

5. Disconnect the charger.

6. Remove the battery.

7. Hold down the power button for 1 minute.

8. Insert the battery only.

9. Attempt to turn the battery on.

If this had an impact, it should behave differently.

If not, Press the power button and then tap the F2 key to invoke the startup menu.

Choose and click on the F10 key to invoke the BIOS.

Use the System Configuration tab. Disable USB Charging and press the F10 key to save the changes and boot into Windows.

Keep me posted,

If you are able to reach some resolution, please click on Accept Solution to help others with similar issues.

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Have a good day, Ahead.

Regards,