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‎04-23-2017 09:18 AM

HP Recommended

Hello Experts,

I am experiencing big trouble with an hp laptop battery. it indicates that the battery has a capacity and may need to be replaced. laptop works only when plugged in. apart from that it shuts down.

 

Can anyone assist me on this matter, please

 

Ernesto Chi

Belize,

Orange Walk Town

1 REPLY 1

‎04-23-2017 09:33 AM

HP Recommended
Hi,


That means you've to replace the battery with a new HP battery.

Symptoms indicate low battery capacity for sure.

What is the full model name, exact product number of your laptop?

We could post a link to online seller or HP part store selling this battery


Regards

Visruth
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