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HP Recommended
hp 4520s
Microsoft Windows 7 (32-bit)
Product Name: hp 4520s
Operating System: Microsoft Windows 7 (32-bit)

My hp 4520s used to warn me of battery replacement two weeks ago. This morning when I shutdown and remove the battery, and only used my AC adapter. But when i reinstalled the battery and put it on, it only show hp logo when starting on battery but won't boot. But when i shut  it down and remove the battery and then plug only the Ac adapter, it boot well. But when i shutdown and reinsert the battery, and put it on , it will only show the hp logo but won't continue to start. it just stick at the hp logo. Please help. i will highly appreciate your assistance.

 

Please help 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The battery is no longer functioning properly.

 

Remove it and leave the battery out of the notebook.

 

Purchase a replacement guaranteed compatible battery.

 

Ensure that you purchase it from a vendor who gives a one year warranty.



I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 REPLY 1
HP Recommended

The battery is no longer functioning properly.

 

Remove it and leave the battery out of the notebook.

 

Purchase a replacement guaranteed compatible battery.

 

Ensure that you purchase it from a vendor who gives a one year warranty.



I am volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.