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- HP Community
- Archived Topics
- Notebooks Archive
- Blank black screen after Preparing Automatic Repair message

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03-22-2017 02:48 PM
Laptop issue. Can't get started up. Blank black screen after couple mins of "Preparing Automatic Repair" message. This started after automatic downloads to my computer. How do I fix this issue? I read posts online about other people with the same issue and maybe related to the hard drive.
03-22-2017 05:30 PM
I understand that your HP Notebook PC running Windows 8.1 is stuck in the Automatic Repair Loop and you are looking to have it resolved. I am providing you with a Microsoft Community thread: How to Fix the Automatic Repair Loop in Windows 8.1, which has addressed this very issue and provided all the known solution to it. I recommend you review the thread and apply the recommended solutions.Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
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