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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-17-2013 10:27 AM

HP Recommended

hey

 

i am trying to put my microSD into my built in port but nothing happens!

is there a driver to download or a software that can manage to fix this?

 

Regards

11 REPLIES 11

‎09-17-2013 10:30 AM - edited ‎09-17-2013 10:33 AM

HP Recommended

Hi 

 

Find the link below for the driver

 

http://ftp.hp.com/pub/softpaq/sp47001-47500/sp47398.exe

 

Also do a Bios update in this link.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4301...

Hope this helps.

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‎09-17-2013 10:31 AM

HP Recommended

HI

 

first checky your card is working properly..

 

secondly it could be an issue of software or hardware of your card reader.

 

first try to update the drivers of your card reader.. if it dosnt work then uninstall it and install it again..

 

then check its working or not..

 

also chekc putting another memory card in it.. for troubleshooting..

 

Hope it works..

 

if need help post again here!

 

 

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‎09-17-2013 11:03 AM

HP Recommended

i have the realtek reader driver installed...  which of the 2 bios should i install?

 

sss.PNG

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‎09-17-2013 01:26 PM

HP Recommended

Version F29.. the first one

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎09-17-2013 01:41 PM

HP Recommended

looks like i have the same bios and still the sd reader not working.. what now?snap.PNG

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‎09-17-2013 01:59 PM

HP Recommended

Is there any unknown devises listed in the device manager?

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎09-17-2013 02:02 PM

HP Recommended

Also try to update the chipset driver even if it is the same version replace it..

 

http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52355.exe

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎09-17-2013 02:17 PM

HP Recommended

nothing found in device manager that is new.. and i did download the chipset .. still nothing

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‎09-17-2013 03:13 PM - last edited on ‎04-20-2016 09:23 AM by HP Administrator

HP Recommended

I found some links that may help you

 

http://support.hp.com/us-en/document/c01564223

 

http://support.hp.com/us-en/document/c00361624

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
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