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‎12-25-2021 08:46 PM

HP Recommended
Product: HP Stream Laptop Model 14-exC20wm

I'm trying to get passed the Administrators Password or Power on Password on my wife's hp Stream. She has forgotten it and can't find where she wrote it. Please need help.

Category:
1 REPLY 1

‎12-25-2021 08:49 PM

HP Recommended

Hello @JWinbush75 .
*HP does not capture or retain any BIOS password data, so hp cannot retrieve your local BIOS password.
*HP can remove the password through a service on the notebook.
*You can contact HP technical support to set it up. Options vary by location and warranty status (a service charge may apply).
*HP does not capture or retain any BIOS password data, so HP cannot retrieve your local BIOS password.

 

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