• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-23-2016 01:31 AM

HP Recommended
Product: Envy x360-M6-w103dx
Operating System: Microsoft Windows 10 (64-bit)
My laptop product no. Is M1V66UA and Serial no. Is 8CG5430GRJ
My problem is
IN/NCD/NSR/HP ENVY x360 convert m6-w103dx All/win10/RCD issue

Please tell me from where i can purchase software for recover my window.

Regards
Neha vohra
9999450129
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-23-2016 05:58 AM

HP Recommended

So wat you are getting 40$ is as good as the OS disks.. using this you can reinstall the OS and your PC will be as good as new.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

Was this reply helpful? Yes No
8 REPLIES 8

‎09-23-2016 03:05 AM

HP Recommended

Hi

 

you can order the RCD's from the link below

 

http://support.hp.com/us-en/mediaorder/HP-ENVY-x360-m6-Convertible-PC-series/8499296/model/8901594/s...

 

if the direct link fails you can try this one 

 

http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-x360-m6-Convertible-PC-series/8499296/model/...

 

go to the last option

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎09-23-2016 04:30 AM

HP Recommended
I am from INDIA , unable to enter zip code of india
Was this reply helpful? Yes No

‎09-23-2016 04:41 AM

HP Recommended
I purchase my laptop in may2016 and i get orginal inbuild window10 but due to some technical reason it may be corrupted so how much amount i have to pay now
Was this reply helpful? Yes No

‎09-23-2016 05:23 AM

HP Recommended

it depends.. you can use the link i have given and fill in the info and check the price or call HP tech support for a quot.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎09-23-2016 05:26 AM

HP Recommended
No issue i checked it. It is 40$ but my problem will resolve by this??
Was this reply helpful? Yes No

‎09-23-2016 05:58 AM

HP Recommended

So wat you are getting 40$ is as good as the OS disks.. using this you can reinstall the OS and your PC will be as good as new.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎09-23-2016 06:08 AM

HP Recommended
Thankyou so much sir..... you solved my problem...
Was this reply helpful? Yes No

‎09-23-2016 06:10 AM

HP Recommended

Glad to help!

 

Cheers!!

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.