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‎04-03-2017 02:20 AM - edited ‎04-03-2017 02:22 AM

HP Recommended
Product: HP 15-AC-650TU
Operating System: Microsoft Windows 10 (64-bit)

Sir,

I wants to know about the extend of warranty of my PC.

another thing is that there is a problem with the bluetooth connectivity, it nither search by any  bluetooth devices and nor search any bluetooth devices.

Kindly helm me.

Thanking You.

A. K. PATEL

1 REPLY 1

‎04-04-2017 06:42 AM

HP Recommended

Hi! @PATELAK, Welcome to HP forums.

I understand you have Bluetooth issues with your PC.

Don't worry I will try to help you out.

Did you make any software or hardware changes on your PC?

Have you checked if the Bluetooth driver is getting listed in device manager?

Please uninstall the Bluetooth driver from device manager and install the latest Bluetooth driver HP support assistant.

Go to windows desktop

Hold Windows key + Letter R key.

Run dialog box would open type devmgmt.msc

Device manager window will open.

Expand Bluetooth.

Right click on the Bluetooth driver and click uninstall.

Restart your PC and install the latest driver using HP support assistant.

Refer this article to know how to use HP support assistant.

Let me know if this works!

Have a beautiful day ahead! 🙂

A4Apollo
I am an HP Employee

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