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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-06-2017 08:14 PM

HP Recommended
Product: Compaq Presario CQ62-310au
Operating System: Microsoft Windows 7 (64-bit)

hi guys,

 

hope sombody can help me out plz!!!

 

Compaq Presario CQ62 - 310au

 

Laptop is asking me for Administrators password or Power On Password on start up ???

 

System Disabled Key - 97818608

 

Cheers

1 REPLY 1

‎04-06-2017 10:32 PM

HP Recommended

Hello @Josh2211

 

Welcome to the HP Support forum.

 

I hope you are doing well.

 

 

Please, try to enter this >> 28770228

as a response code.

 

This should let you enter BIOS, start your PC, unlock your BIOS and/or reset security settings.

 

Let me know if this works for you

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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