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‎04-12-2017 12:47 PM

HP Recommended
Product: HP all in one
Operating System: Microsoft Windows 10 (32-bit)

My HP all in one has been stuck on updated for hours at 74%, what can I do?

1 REPLY 1

‎04-12-2017 02:04 PM

HP Recommended

While they tell you not to shut it off, sometimes there is no alternative.  If it will not go on after several hours, it must be stuck.  After 4 hours it is not going to finish.  Force the computer to shut down and try a restart.  If it still will not finish, then a reinstall might be needed.


I'm not an HP employee.
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