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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-15-2017 06:28 AM

HP Recommended
Product: HP PAVILION X2 NOTEBOOK
Operating System: Microsoft Windows 10 (64-bit)

Wife hooked into unsecured WiFi while on travel.

System now asks for Admin or Power Up password.

Eventually comes up with "DISABLE CODE 55446543"

 

Is the notebook trashed or is it fixable?

 

3 REPLIES 3

‎03-15-2017 06:48 AM

HP Recommended

Hi:

 

Restart the PC, and enter this unlock passcode...

 

40524585

‎03-15-2017 11:30 AM

HP Recommended

That got me to the HP logo on the screen.

Rebooted again and hit ESC.  Tried to reset system but it said there was a problem and connot reset.

Am currently running system diagnostic.

Is there a chance the system got wiped out?

‎03-15-2017 12:27 PM

HP Recommended

There is a good chance that either the operating system got wiped, or the hard drive died on you.

 

 

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