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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Drivers For Unknown Devices HP DV6 6102AX
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08-13-2016 08:05 AM
Hi all,
I'm assisting a friend fix his laptop and Ihave come up against a problem which is rather annoying. The Model is a
HP DV6 6102AX. The laptop was updated to Windows 10 quite rudely by Microsoft and had all sorts of problems so have decided toput back on Win 7 64 bit Home Premium.
Had problems with the recovery discs not installing so I have installed a fresh install which has installed ok but 3 items remain in Other Devices.
The Wireless Lan is not showing up at all but the Wired LAN is OK. I have tried the USB 3.0 driver on the support page and no luck.
Any assistance greatly appreciated
Unknown Device
USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018
PCI Device
PCI\VEN_10EC&DEV_5209&SUBSYS_358D103C&REV_01
PCI\VEN_10EC&DEV_5209&SUBSYS_358D103C
PCI\VEN_10EC&DEV_5209&CC_FF0000
PCI\VEN_10EC&DEV_5209&CC_FF00
Network Controller
PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C&REV_01
PCI\VEN_14E4&DEV_4727&SUBSYS_1483103C
PCI\VEN_14E4&DEV_4727&CC_028000
PCI\VEN_14E4&DEV_4727&CC_0280
Solved! Go to Solution.
Accepted Solutions
08-13-2016 08:58 AM
Hi:
You need these drivers for the ID's you posted...
Unknown Device:
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.
File name: sp56169.exe
PCI Device:
This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.
File name: sp52669.exe
Network Controller:
This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.
File name: sp57965.exe
You will also need this bluetooth driver for that model wlan card...
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
File name: sp61617.exe
08-13-2016 08:58 AM
Hi:
You need these drivers for the ID's you posted...
Unknown Device:
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.
File name: sp56169.exe
PCI Device:
This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.
File name: sp52669.exe
Network Controller:
This package contains drivers for the supported Broadcom Wireless LAN Adapters in the supported notebook/laptop models and operating systems.
File name: sp57965.exe
You will also need this bluetooth driver for that model wlan card...
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
File name: sp61617.exe
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