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03-28-2017 07:45 PM
Product: HP Pavilion dv7 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)
I bought a HP Pavillion dv7 Notebook PC in Best Buy on July 2012. Out of warranty. I lose all archives on Recovery(D:), HP_Tools(E:) and operational system (Windows 7 Home Premium). I didn´t create a system recovery. I live in Brazil and I couldn´t get these files here. Could you help me?
I need a set of recovery media to original configuration
(excuse me my bad English)
1 REPLY 1
03-28-2017 07:55 PM
Post full Model/Product number
http://support.hp.com/us-en/document/c03754824
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