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Hp 15
Microsoft Windows 10 (32-bit)
When i go to play a dvd it says application not found. I just played a dvd on it earlier this morning.
1 ACCEPTED SOLUTION

Accepted Solutions
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@Chasadey

 

OK, then I would suggest trying a different media player to see if that makes a difference -- this it the one that a LOT of folks (including me) prefer over Windows Media Player:  http://www.videolan.org/index.html

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

6 REPLIES 6
HP Recommended

@Chasadey

 

Hello;

Allow me to welcome you to the HP forums!

 

DVDs may all look the same, but the are not all formatted the same.

 

So, what is on this DVD -- music, videos?

 

Is this a commercial DVD -- because usually, all you have to do with those is insert them in the drive and they start playing.

 

Also, what media player are you using -- Windows Media Player?


We can proceed when you provide the information.

Thanks



I am a volunteer and I do not work for, nor represent, HP
HP Recommended
Ive tried mutiple kids movies such frozen, land before time, despicable me, and also with some cds. I am using the media player and to play the movie i have to go to files>this PC> then click on the disc icon
HP Recommended

@Chasadey

 

OK, then I would suggest trying a different media player to see if that makes a difference -- this it the one that a LOT of folks (including me) prefer over Windows Media Player:  http://www.videolan.org/index.html

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

hi just downloaded it but havent tried it if it works ill let you know thanks

HP Recommended

I HAVE TRIED EVERYTHING THE SUPPORT ASSISTANT HAS SUGGESTED, (HOPEFULLY SUCCESSFULLY), I.E. FIRMWARE AND SUCH. BUT WHEN I OPEN DEVICE MANAGER I GET THIS "hp DVDRW GUD1N" CAN ANYONE HELP? KEEP IN MIND IM A VERY NOVICE COMPUTER USER

HP Recommended

@EMTB532 wrote:

I HAVE TRIED EVERYTHING THE SUPPORT ASSISTANT HAS SUGGESTED, (HOPEFULLY SUCCESSFULLY), I.E. FIRMWARE AND SUCH. BUT WHEN I OPEN DEVICE MANAGER I GET THIS "hp DVDRW GUD1N" CAN ANYONE HELP? KEEP IN MIND IM A VERY NOVICE COMPUTER USER


Start your own thread instead of hijacking another person's.

 

ALL CAPS IS SHOUTING. Stop it!

 

 

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