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‎04-27-2017 06:46 PM - last edited on ‎04-27-2017 06:48 PM by Retired

HP Recommended
Product: Elitebook 2570p
Operating System: Linux

Pretty much how it sounds.

 

Anyone with a valid file would be a great help.

 

[Personal Information Removed]
 

4 REPLIES 4

‎04-27-2017 07:16 PM

HP Recommended

@PariahScion

 

For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.htm​​l

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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‎04-29-2017 10:28 AM - edited ‎04-29-2017 07:54 PM

HP Recommended

Hi, thanks for the reply... Here's my options on that link:

 

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I tried using the locator to find a locale service locator to help... but the system is broken. My zip code is 93042.
 
EDIT: AND there was no place to send a request for help that I could find.
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‎08-18-2017 05:26 PM

HP Recommended

Hello? Anyone there? No can help from HP?

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‎08-18-2017 05:42 PM

HP Recommended

Sorry @PariahScion but the links have changed.

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

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