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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Are you restoring from the recovery partition (F11) or from media (DVD or thumb drive)?
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HP Recommended
Did you ever upgrade to Windows 10? Often, that will corrupt the recovery partition such that it becomes unuseable.
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HP Recommended
HP Recommended
Yeah the original Windows 7 recovery is borked after you upgrade to 10. You would have to find the Windows 7 recovery media or an OEM copy of your version of Windows 7 (not easy). Your best bet is to reinstall Windows 10. You can download from Microsoft Media Creation Tool. No Key Code needed it just activates. If Windows 10 restore also fails we need to start checking to see if you maybe have a hardware problem: bad RAM or HDD.
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